Shipping Information
All internet orders are shipped UPS Ground. IF YOU NEED OVERNIGHT or 2-DAY AIR UPS SHIPPING - PLEASE CALL TO PLACE THE ORDER 1-800-403-7591.
Phone orders for in-stock items taken by 3:00 pm EST are shipped the same day. Website orders placed by 1:00pm EST are normally shipped the same day (for urgent Website orders that require same day shipping we strongly recommend you call to confirm product availability for same day shipping, or place your order entirely by telephone). After this time, your order will be shipped the next business day. We ship UPS Ground only for internet placed orders. Once an order is placed through the website, we can not adjust this. If you prefer another shipping method, you must call your order in. We offer UPS regular ground, 3 day select, 2-day air and next day air for overnight delivery. Larger items will be shipped via truck freight. For orders outside the U.S. and Canada please contact us for the best shipping method. We will make every effort to pick, pack, and ship your order as economically as possible.
All internet orders are shipped UPS Ground. IF YOU NEED OVERNIGHT or 2-DAY AIR UPS SHIPPING - PLEASE CALL TO PLACE THE ORDER 1-800-403-7591.
Phone orders for in-stock items taken by 3:00 pm EST are shipped the same day. Website orders placed by 1:00pm EST are normally shipped the same day (for urgent Website orders that require same day shipping we strongly recommend you call to confirm product availability for same day shipping, or place your order entirely by telephone). After this time, your order will be shipped the next business day. We ship UPS Ground only for internet placed orders. Once an order is placed through the website, we can not adjust this. If you prefer another shipping method, you must call your order in. We offer UPS regular ground, 3 day select, 2-day air and next day air for overnight delivery. Larger items will be shipped via truck freight. For orders outside the U.S. and Canada please contact us for the best shipping method. We will make every effort to pick, pack, and ship your order as economically as possible.
If you would like to track your package, see our order tracking page for details. Alternatively, you may also use the links below to access the carrier's web site where you can obtain your real-time tracking information. Please contact a Rovers North Sales Team representative for your tracking number, referencing your invoice number.
Damaged Shipping (DO NOT SIGN FOR PACKAGE IF IT IS DAMAGED)
It is important to inspect your package immediately upon receiving it. Should you receive a damaged package, a claim must be submitted immediately with the carrier. Do not send the package back to Rovers North. If you are unable to contact the carrier please call us, and we will contact the carrier on your behalf.
Order Tracking