At Rovers North, our goal is to make caring for your Land Rover a positive and rewarding experience. We’re dedicated to sharing our expertise and providing fast, professional parts support whenever you need it.

Your satisfaction is our top priority. We truly value your business and will do everything we can to ensure you’re completely happy with our service. We take pride in offering an extensive inventory of only the highest quality Land Rover parts and accessories; including Genuine Land Rover parts and ProLine; our carefully curated range of trusted alternatives. Whether you own a Land Rover, Defender, Discovery, or Range Rover, we invite you to explore our online resources to help identify the right parts for your vehicle. Whether you maintain your Land Rover yourself or work with an independent shop, you’ll find our website and knowledgeable staff to be invaluable resources.

Product Guarantee

All Rovers North parts and accessories are guaranteed to be free from defects for 24 months with unlimited mileage for the original purchaser. If you believe a part is defective, please submit a return request through our Online Return Form.

For details, see our Returns & Exchanges page.

How to Order

First time customers: Your initial order must ship to your billing address.

International orders (outside the U.S. & Canada): Prepayment is required. A Rovers North Sales Team member will contact you with payment and shipping details.

When calling, please have your VIN (Vehicle Identification Number) ready. This helps ensure you receive the correct parts for your vehicle. You can also visit our Vehicle Identification Pages online to confirm your model details.

We welcome special orders, though deposits are required for first time customers. We offer both expedited air and economical ocean freight options. All Land Rover parts are available through Rovers North; making ownership affordable with competitive pricing, fast service, and our unbeatable 24 month guarantee.

Payment

We accept Visa, MasterCard, Discover, and personal checks for orders within the U.S. and Canada.

All payments must be made in U.S. dollars.

Orders paid by check will be held for up to 10 business days or until funds clear. Returned checks due to insufficient funds may be electronically represented and are subject to a $25 handling charge.

International orders: Prepayment is required. Our Sales Team will contact you to confirm total costs before processing.

Prices

All prices are subject to change without notice. If a price changes after you place your order, we will contact you for approval before shipping.

Shipping Information

We process and ship orders promptly to minimize downtime for your Land Rover.

• Phone Orders: Orders for in stock items placed by 3:00 PM EST
  (Monday–Friday) ship the same day whenever possible.
• Website Orders: Orders placed by 1:00 PM EST (Monday–Friday) usually ship the same day.
  Orders placed after these times will ship on the next business day.

If you need guaranteed same day shipping, please call to confirm product availability or place your order by phone.

Shipping Options:

• USPS Ground Advantage (when possible for small items)
• Standard Ground
• 3 Day Select
• 2nd Day Air
• Next Day Air (overnight)

Larger or oversized items may ship via truck freight. For international orders, we will work with you to determine the most efficient and cost effective shipping method.

Expedited Shipping:

Rovers North offers expedited shipping for customers who need faster delivery. Please note that expedited shipping charges are only refundable if the carrier fails to meet their published service level agreement and issues a refund to Rovers North. Refunds cannot be issued for delays caused by factors outside the carrier’s control, including but not limited to weather conditions, natural disasters, customs inspections, mechanical issues, or incorrect delivery information.

We will always do our best to ship your order promptly and assist you in tracking or resolving carrier delays, but Rovers North cannot guarantee carrier performance once a package is in transit.

International Orders:

All customs charges, duties, tariffs, taxes, brokerage fees, and similar import related costs are the responsibility of the customer and are not included in shipping charges billed by Rovers North.

Damaged Shipments

Do not sign for packages that appear damaged.

Inspect your shipment immediately upon delivery. If you discover damage, file a claim directly with the carrier:

UPS Claims: 1-800-742-5877

Please do not return damaged packages to Rovers North.

Note that painted, modified, or altered parts cannot be returned. It is the customer’s responsibility to confirm part accuracy and fitment before modification or painting.

Non UK Manufactured Land Rovers (Santana, Otokar, Perentie, etc.)

Rovers North cannot guarantee part compatibility or provide part selection guidance for non-UK manufactured vehicles such as Santana, Otokar, or Perentie models.

If you are ordering for one of these vehicles, please supply exact part numbers whenever possible. Purchases for these vehicles are made at your own risk, and return shipping and restocking fees will apply if the part does not fit.

Thank You for Choosing Rovers North

We’re proud to support Land Rover enthusiasts worldwide with trusted expertise, premium parts, and exceptional service.